Lone Worker Awareness 

Lone working is becoming more normal in our working lives. Whether that be at home, visit to a client or working out in the field. Our lone worker courses cover the following area.

• Lone working general awareness
• Lone working within healthcare
• Lone workers in private homes
• Lone workers security & violence.
• Lone worker alarms.

This course is half a day and includes course materials and certificate on successful completion.

Price £45pp

Customer Care Awareness 

Customer care awareness is essential to any business, weather that is talking to customers over the phone, replying to emails, dealing with complaints. Our course is spit down into easy to follow sections including

• Customer care
• How to deal with complaints
• business communications
• Basic telephone skills
• Your company image
• Icebreakers with your customers
• Scenario based exercises

This course is half a day and includes course materials and certificate on successful completion.

Price £45pp